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ConnectorGong

Gong integration for Claude and Codex

Create a Gong connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

Use Gong from Claude

Add the Gong connection to a Space that runs Claude, then use it from every channel in that Space.

Use Gong from Codex

Add the Gong connection to a Space that runs Codex, then use it from every channel in that Space.

Use Gong from Sidekick

Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.

Analytics & Data

What the Gong connector can do

Gong captures and analyzes sales conversations, giving revenue teams transcripts, activity data, and engagement tooling built on real calls. In type.com, a shared Gong connection lets Claude bring in recordings from outside phone systems, pull activity numbers for a team over a date range, and add prospects to Gong flows, with sales leaders reviewing the results in one thread.

One connection, many Spaces

Connect Gong once, then decide which Spaces can use it in threads, skills, automations, and coding work.

What teams do with Gong in type.com

Weekly rep activity rollup

Pull aggregated activity for the sales team by week or month, then have the agent highlight who is above or below the usual pace.

Try asking
Get Gong activity for the AE team aggregated by week for September and flag anyone whose call volume dropped.

Bring in recordings from the PBX

Register calls captured by your telephony system and attach their media so Gong can analyze conversations that happened outside its own recorder.

Try asking
Add yesterday's three PBX recordings to Gong as new calls and upload the media files for each.

Enroll prospects in a flow

After a list review in the thread, assign the chosen contacts or leads to a Gong flow so follow-up starts without manual clicking.

Try asking
Assign these 15 webinar leads to the 'Post-event follow-up' flow in Gong.

Representative actions

  • Add call media

    Uploads a recording from a phone system or other recorder to a call so Gong can process it.

  • Add new call v2 calls

    Creates a call record in Gong, with media supplied by URL or uploaded in a follow-up step.

  • Aggregate activity by period via api

    Returns grouped activity for several users per time period inside a date range, useful for trend reviews.

  • Aggregate user activity statistics

    Summarizes what multiple users did in Gong over a chosen period, for coaching and team comparisons.

  • Assign prospects to flow

    Places CRM contacts or leads into a Gong flow so a structured outreach sequence begins for them.

Connection

API and auth details

Gong APIs enable uploading call and CRM data, retrieving analyzed call data, transcripts, participants, topics, trackers, comments, scorecards, team members, user activity, interaction statistics, and revenue-intelligence reporting data.

FAQ

Questions people ask before connecting Gong

What can Claude do with Gong in type.com?

Claude can add calls and their recordings, pull user activity statistics by period, and assign prospects to flows using the Gong actions approved for your Space. Results land in the thread for managers and reps to discuss.

How do I authenticate Gong?

Gong supports signing in with OAuth or basic credentials made from an access key and secret. An admin adds them once to the type.com connection and chooses which Spaces can use it.

Can I get a Gong activity report every Monday?

Yes. Save the request as a type.com automation and the agent pulls the previous week's aggregated Gong activity on schedule, then posts a short summary to your sales channel.

Is this the same as a Gong MCP server?

Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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